If you have a problem with your computer or editing program then you can call us or email and we can help. The cost of this support is £50 for the first hour and £20 per hour after that. You will be asked to pay for the support via paypal, cheque or cash after the support has finished. If your computer needs extensive work you can either bring it to DVC HQ or send it by courier. This could be to diagnose a fault, give the computer a thorough over haul, or install a new version of Windows or your editing program. Visits to DVC HQ are by appointment ONLY.